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Shipping & Delivery Policy

Delivery Policy

Delivery Timeframe

Orders can now be delivered anywhere across the UAE. Your order will be delivered within 2-4 working days, exclude large and bulky items which its delivery timeframe will be clearly shown in the product description.

You will be notified via email and/or text message once your order is on its way to you, your Emirates ID shall be presented during the delivery, you will be asked to sign on a receipt note.

For multi-product order, every effort will be made to deliver all products at the same time, however in some cases your order may arrive in separate packages.

Delivery Failure

If you fail to take delivery of the ordered goods and they are returned to us, we will contact you upon their arrival via email. A refund of the cost of goods without shipping will be processed within 7 days unless you have notified us before then to advise that the goods are still required. If the goods are still required, you will be charged an additional shipping fee for a second delivery.

 

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